Privacy Policy

TryZenfrei.store operates this online store and website, including all related information, content, functionalities, tools, products, and services, in order to offer you a personalized shopping experience (hereafter referred to as the “Services”).
TryZenfrei.store is powered by Shopify, which enables us to provide these Services.

This Privacy Policy explains how we collect, use, and disclose your personal data when you access or use our Services, make a purchase or other transaction, or otherwise interact with us.
If there is any conflict between this Privacy Policy and our Terms and Conditions, this Policy prevails regarding the collection, processing, and disclosure of personal data.

Please read this Privacy Policy carefully. By accessing and using our Services, you confirm that you have read and understood this Policy.

Personal Data We Collect or Process

"Personal data" refers to information that can directly or indirectly identify you. This does not include anonymized or sufficiently pseudonymized data.

Depending on your interaction with the Services, your location, and as permitted or required by law, we may collect or process the following categories of personal data:

  • Contact details such as name, address, billing and shipping address, phone number, and email.

  • Financial information including credit/debit card numbers, bank details, payment methods, payment confirmations, and transaction history.

  • Account information like username, password, security questions, preferences, and settings.

  • Transaction data including products viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled, and your purchase history.

  • Communications with us, such as information provided in messages sent to customer service.

  • Device information such as device type, browser, network connection, IP address, and other unique identifiers.

  • Usage information related to how and when you interact with the Services.

Sources of Personal Data

We may collect personal data from the following sources:

  • Directly from you – e.g., when you create an account, use our Services, or contact us

  • Automatically through cookies and similar technologies when using the Services

  • From service providers that process data on our behalf

  • From partners or third parties

How We Use Your Personal Data

We may use personal data for the following purposes:

  • To provide, customize, and improve our Services

  • For marketing and advertising

  • For security and fraud prevention

  • To communicate with users

  • To comply with legal obligations

How We Disclose Personal Data

In certain cases, we may share your personal data with third parties for legitimate reasons, including:

  • Shopify

  • Service providers

  • Business partners

  • With your consent or at your request

  • Within our company group

  • In the case of business operations or legal obligations

Relationship with Shopify

Our Services are hosted on Shopify, which collects and processes personal data related to your access and use of the Services in order to operate and improve them.

For more information, refer to the Shopify Consumer Privacy Policy.

Third-Party Websites and Links

Our Services may contain links to third-party sites or platforms. We are not responsible for their privacy practices.

Children’s Data

Our Services are not intended for minors. We do not knowingly collect data from individuals under the age of 16.

Data Security and Retention

While we take steps to protect your data, no method is 100% secure.
Data retention depends on legal obligations and operational needs.

Your Rights and Choices

Depending on your country of residence, you may have the right to:

  • Access your data

  • Delete your data

  • Correct inaccurate data

  • Data portability

  • Manage communication preferences

  • Object to certain processing

  • Withdraw consent

You can exercise these rights by contacting us.

Complaints

You have the right to lodge a complaint with the relevant data protection authority.

International Data Transfers

Your data may be transferred to countries outside your place of residence.
Transfers from the UK or EEA are made using recognized mechanisms, such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. The “Last Updated” date will be revised accordingly.

Contact

For any questions regarding privacy or to exercise your rights, please contact us at:

TryZenfrei.store
Kaiserin-Augusta-Allee 87
10589 Berlin
Germany
📩 contact.globales@gmail.com

Under applicable data protection laws, TryZenfrei.store is the data controller of your personal information.